Last Updated 30th April 2016

At Landlord Studio we recognise the importance of your privacy. This policy outlines the information we collect, how we use it and how we safeguard your information.

Landlord Studio may be required to revise this Privacy Policy in the future to comply with any applicable European regulations, in order to utilise new technologies or to improve your Landlord Studio experience, so please check back periodically.

This Privacy Policy forms part of, and should be read in conjunction with, our Terms and Conditions.

When you access Landlord Studio

Landlord Studio uses cookies to store and collect information about your usage of the Website in order to enhance your online experience and to help us improve the quality of our services.

When you access Landlord Studio, your computer automatically sends us information such as the URL on our Website that you have visited, your IP address, your browser type and language, and the date and time of your request.

When you sign up to Landlord Studio

Landlord Studio collects personal information when you register on the Website and when You use the Service and when You contact the Landlord Studio support team whether by telephone, email or livechat. Your information will be stored confidentially by us and only used by Landlord Studio in order to provide you with access to our products, services and information that we believe will interest you. Your personal details will never be passed on to any other companies or third parties including affiliates and will never be added to any third party mailing lists or databases unless you opt in to do so. By using the Service You consent to Your personal information being collected, held and used in this way.

Landlord Studio may also use information about our users in statistical aggregate form. This is non personal information and simply refers to information such as the number of registrations, traffic patterns and Website user trends.

Through Your use of the Service Landlord Studio may also collect information about someone else from You. If You provide Landlord Studio with personal information about someone else You must ensure that You are authorised to disclose that information to Landlord Studio and without Landlord Studio taking further steps required by applicable data protection or privacy laws. Landlord Studio may collect, use and disclose such information for the purposes described this Policy.

This means that You must take reasonable steps to ensure the individual concerned is aware of and/or consents to the various matters detailed in this Policy, including the fact that their personal information is being collected, the purposes for which that information is being collected, the intended recipients of that information, the individual's right to obtain access to that personal information, Landlord Studio' identity and how to contact Landlord Studio.

When you contact us

If you contact us via email, livechat or by telephone, your details and a history of the communication will be stored/recorded by us in order for us to deal with enquiries adequately and improve our customer support services. By agreeing to these Terms, You consent to the storage/recording of Your communication in this way.

Links and affiliated websites

Landlord Studio contains hypertext links to other sites, advertisers and other third parties. By clicking on any of these links, you are leaving our Website. Landlord Studio has no control over the information collected by any third party after you have left the Website. Landlord Studio encourages you to read their privacy policies.

The data collection and usage practices of any third party linked to Landlord Studio are not covered by this Privacy Policy. Landlord Studio assumes no liability and is not responsible for any practices of such third party web sites, including their privacy practices or content.

Protecting your information

Landlord Studio is committed to protecting the security of Your personal information and we take all reasonable precautions to protect it from unauthorised access, modification or disclosure. Your personal information is stored on secure servers that have SSL Certificates, and all Data transferred between You and the Service is encrypted.

We will advise You at the first reasonable opportunity upon discovering or being advised of a security breach where Your personal information is lost, stolen, accessed, used, disclosed, copied, modified, or disposed of by any unauthorised persons or in any unauthorised manner.

However, the internet is not in itself a secure environment and we cannot give an absolute assurance the Your information will be secure at all times. Transmission of personal information over the Internet is at Your own risk and You should only enter or instruct the entering of personal information to the Service within a secure environment.

What is Personal Information?

Personal information is information you provide to us which personally identifies you including your name, address and e-mail address.

What is Non Personal Information?

Non personal information is collected and recorded about users when they use the Website. This information is collected into groups so that it no longer reflects or represents any individual user and is used purely for statistical purposes. This information may include financial information.


We may ask you for permission to use your organisation name and logo in any of our marketing material. Marketing on our websites includes testimonials, case studies and publishing your organisation's logo and contact details in our public directories.

What is an IP address?

Each Internet connection is identified by a unique address which is referred to as an IP address (Internet Protocol address).

An IP address is made up of four numbers, separated by dots, for example: This address allows any website visitor to be identified with the co-operation of the relevant Internet Service Provider (ISP). In practice an ISP would not give out this information because they would be in breach of the Data Protection Act. You should be aware that it is technically possible to connect an IP with a user with the help of a court order and the relevant ISP.

Some ISPs publish the name of the company or individual who uses the connection which allows anyone to see who is using that IP from central registries held by R.I.P.E. and other Regional Internet Registries (RIR). You can check if your IP address is listed using the who is service provided by all RIRs.